What did Fuchs v Coles decide?
In Fuchs v Coles Supermarkets Australia Pty Ltd [2026] NSWSC 948, Sirtes J assessed damages at $1,008,195 before applying the parties agreed 10% reduction for contributory negligence. Judgment was entered for the plaintiff for $907,375.50, with the defendant ordered to pay her costs.
Does the $907,375.50 judgment set a standard value for supermarket slips?
No. The award depended on this plaintiff’s injury, treatment, ongoing restrictions, work evidence, care evidence and the positions taken at trial. A different incident or evidence file can produce a very different assessment, including no entitlement at all.
The accident, injury and orders
The plaintiff slipped on 1 November 2020 in aisle 6 of the Coles supermarket at Bondi Junction. The judgment records a red-tinged oily liquid beneath or near a partly stocked roll cage, with another roll cage affecting the route around a pillar. Liability was admitted shortly before the hearing, and the trial proceeded on damages. The Court made the following findings and orders.
- The injury was an avulsion tear of the right hamstring tendon.
- Surgery on 1 December 2020 involved hamstring repair and sciatic nerve neurolysis; the judgment also records a minor traction injury to the sciatic nerve.
- The Court accepted ongoing pain and restrictions despite treatment, rehabilitation and later procedures.
- Judgment was entered for $907,375.50 after the agreed 10% deduction, and Coles was ordered to pay the plaintiff’s costs.
How the damages figure was assembled
The total was not a single valuation attached to the diagnosis. It was the sum of separate heads of damage supported to different degrees by the evidence. Before the agreed reduction, the Court assessed $1,008,195.
- Non-economic loss: $297,480, assessed at 37% of a most extreme case under section 16 of the Civil Liability Act 2002 (NSW).
- Past out-of-pocket expenses: $65,000; future out-of-pocket expenses: $55,772.
- Past loss of earnings: $45,000; future diminution in earning capacity: a $350,000 buffer.
- Past care: $67,123; future care: $127,820.
- Subtotal: $1,008,195; less the agreed 10% contributory-negligence reduction: $907,375.50.
Why business income did not automatically prove personal earning loss
The plaintiff was an architect and heritage consultant who also held an interest in a business. The Court did not accept most of the claimed past economic loss merely from company revenue, profit or changes in taxable income. It distinguished salary for personal work from dividends or returns attributable to capital and the work of other people. The Court accepted $45,000 for the 2022 financial year, but rejected a simple assumption that every reduction in the business position was the plaintiff’s personal loss.
- A self-employed person may need records showing the work personally performed before and after injury.
- Company turnover and profit do not, by themselves, show what the injured person would have earned.
- Salary, dividends, ownership returns and contributions from other workers should be identified separately.
- Tax returns, accounts, client files, time records and evidence from accountants or colleagues may need to tell one consistent story.
The future earning-capacity buffer
The Court accepted a residual incapacity that limited the plaintiff to about 24 hours of work each week spread over five or six days. It was not persuaded that she would necessarily stop working five years earlier, and found that managed hours could allow work to age 70. Because a future financial consequence was established but could not be calculated precisely, the Court used a $350,000 buffer rather than pretending the evidence supported an exact weekly equation.
- Medical restrictions must be connected to the actual tasks, hours and commercial demands of the person’s work.
- A reduced capacity can be real even when a claimant continues working or remains involved in a business.
- A buffer is not automatic; the evidence still needs to establish a future economic disadvantage.
- The amount remains specific to the evidence and assumptions accepted in the particular case.
Care and domestic assistance evidence
The Court awarded $67,123 for past care and $127,820 for future care. For future domestic assistance, it adopted a market rate of $40 per hour rather than the higher NDIS upper rate relied on by the plaintiff. The allowance included approximately 2.5 hours of weekly assistance and some gardening services. This shows why both the need for assistance and the reasonable cost of obtaining it should be evidenced.
- Keep a dated record of tasks provided by family, friends or paid workers.
- Identify the task, frequency, duration and why the injury prevents or limits it.
- Preserve invoices, quotes and receipts for cleaning, gardening or other assistance.
- Medical and occupational evidence should be consistent with the claimed need for help.
Practical lessons for supermarket and public liability claims
The case does not mean that a fall in a supermarket automatically establishes liability or produces a similar award. Liability was admitted in this proceeding, and the parties also agreed to a 10% reduction. In another case, the existence and duration of a spill, inspection systems, warnings, CCTV, incident reports, causation and the injured person’s conduct may all remain disputed.
- Report the incident promptly and ask for a copy or reference number for the incident report.
- Preserve photographs, witness details, the precise location and a written request to retain CCTV where possible.
- Seek appropriate medical attention and give a consistent account of how symptoms began.
- Keep separate records for treatment costs, lost income, work restrictions and care needs.
- Read any admission, denial or settlement proposal carefully; it may deal with liability, damages or both.
About this case note
This article summarises the published judgment delivered by the Supreme Court of New South Wales on 7 August 2026. It is general information only and is not personal legal advice. Court decisions turn on their own facts, evidence, law and procedural positions. The official judgment should be read for the complete reasoning.
Ask about a public liability incidentDocuments and records
Premises and incident evidence to preserve
Premises claims can turn on early incident evidence, so preserve photos, reports and witness details where possible.
- Date, location and short description of the injury event
- Medical certificates, reports, scans, treatment records or hospital documents
- Employer, insurer, police, incident or venue records where relevant
- Photos, witness details, dashcam or other supporting material if available
- Income, superannuation, work capacity or leave records where relevant
- Letters, emails, claim numbers and decisions already received
Common questions
Public liability claim questions
Short general answers only. The right next step depends on the facts, dates and documents.
Why did the Court deduct 10%?
The parties agreed to a 10% reduction for contributory negligence. The judgment therefore applied that agreed reduction to the assessed subtotal. The case note should not be read as a general rule that every supermarket case attracts the same percentage.
Why was future economic loss assessed as a buffer?
The Court found a real future reduction in earning capacity but could not calculate the financial consequence precisely from the business and personal-income evidence. It therefore used a $350,000 buffer. A buffer still requires evidence and is not available merely because a person says work is harder.
Does a supermarket have to pay whenever a customer falls?
No. A claimant generally needs to establish the relevant duty, breach, causation and loss on the evidence. In this case liability was admitted before the damages hearing, so the judgment mainly addresses the amount of damages rather than deciding every liability issue.
What records may matter after a supermarket slip?
Useful records can include photographs, an incident report, CCTV preservation correspondence, witness details, medical records, receipts, payslips or business records, work-capacity evidence and a dated record of care or domestic assistance.